30-Day Money Back Guarantee
BumpOut upholds the highest standard of quality for our products. We guarantee that the quality of our merchandise will meet or exceed your expectations 100% of the time. We’ll make every effort to ensure that your BumpOut arrives at your doorstep in perfect condition. If for any reason you are not completely satisfied with your purchase, you may return your BumpOut within 30 days of receipt and we’ll gladly provide a full refund, replacement, or an exchange.
To return or exchange an item, please follow these instructions:
Please contact us by email at firstname.lastname@example.org to start the return/exchange process!
When contacting us by email, please include the following information in your message:
We’ll then send you a Return Ticket ID and shipping instructions.
How long do I have to return or exchange my item?
For returns and exchanges, your item must be received at BumpOut within thirty (30) days from the date of receipt on your order. Any item received after thirty (30) days from the shipment date will not be accepted for refund. Each item must be returned in the same condition as it was sent – unworn and undamaged. Items that have been worn and/or damaged for any reason cannot be returned or exchanged.
How long does it take to receive a credit for a returned item?
After we receive the returned item, we’ll need around 1-5 days to inspect your product, verify its condition, and complete the return process. Once the return process is complete, we’ll issue a full refund (returns) or customer credit (exchanges) for your order. All refunds will be issued in your original form of payment. Please allow one monthly billing cycle for the credit to appear on your credit card statement.