We currently offer fast 2-4 day shipping on all U.S. orders for a flat rate of $7.99. All U.S. orders are shipped via USPS Priority Mail.
After your payment is verified, it may take up to 24 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 12pm EST will not be shipped out until the next business day. If you order after 12pm EST on a Friday, your order will likely be shipped out on the following Monday.
How will I know when my order ships?
When your order is fulfilled, you’ll receive an automated email notification that includes tracking information.
Can I make a change to my order before it ships?
You most certainly can! If you’d like to make a change, please make sure you contact us ASAP to catch us before we ship it out.
Do you ship internationally?
Yes! We're proud to offer BumpOut to most countries across the globe. International orders are shipped via USPS First Class Mail for a flat rate of $24. International shipments require anywhere from 7-21 days for delivery (varies based on country).
What happens if my package isn’t delivered?
We’ll send a replacement package as soon as we’re aware of the issue. Rest assured you are not responsible for any undelivered packages, we work directly with our carriers and focus on getting you the products you need.
What if I receive a damaged item?
If you receive a damaged item, please reach out to our Customer Support team at firstname.lastname@example.org and they will help resolve the issue. See more warranty information on our FAQ page.